Comprehensive platform combines rigorous ESA fraud detection with complete animal management infrastructure, helping operators recover lost revenue while streamlining all pet-related workflows
BOISE, Idaho (Jan. 13, 2026) — OurPetPolicy, the rental housing industry’s first comprehensive platform for managing pets and addressing complicated emotional support animal (ESA) fraud schemes, today announced the close of its $8 million Series A funding round. The investment, led by RET Ventures with participation from StageDotO and Capital Eleven, will accelerate the company’s mission to bring enterprise-grade animal management infrastructure to property operators while solving the industry’s growing ESA fraud crisis.
Founded in 2021 by brothers Logan and Cody Miller after experiencing the operational burden and fraud risks firsthand at their own rental properties, OurPetPolicy has built the industry’s most complete animal management solution. The platform serves as a single source of truth for all animal-related data across multifamily, single-family rental, and manufactured housing properties.
With 62% of U.S. adults now owning pets and assistance animal requests surging more than 300% in recent years, property managers face a dual challenge: streamlining legitimate pet operations while identifying fraudulent ESA documentation. According to 2025 data, 52% of all ESA requests did not meet state and federal guidelines. This fraudulent activity erodes the public perception of legitimate assistance animals and unfairly impacts the individuals who genuinely rely on them, all while shorting operators millions in lost pet fees and creating significant Fair Housing liability exposure.
OurPetPolicy addresses both challenges through an organized and easy-to-use platform. The verification system employs direct healthcare provider authentication and strict HUD and Fair Housing compliance protocols to identify fraudulent documentation. OurPetPolicy also accepts full liability for the verification process by guaranteeing it meets state and federal requirements, effectively removing Fair Housing risk from property operators.
“The rental housing industry has modernized everything from tech-enabled self-tours to near-instant background checks, yet pet management has remained trapped in the spreadsheet era,” said Logan Miller, Co-Founder of OurPetPolicy. “With the majority of U.S. adults now owning a pet and requests for assistance animals rising exponentially, tools like OurPetPolicy are no longer a ‘nice-to-have,’ but essential to operational efficiency. RET’s partnership accelerates our mission to make pet management as seamless, predictable, and integrated as paying rent online, and we look forward to continuing to expand and refine our platform with their support.”
The rental housing industry has modernized everything from tech-enabled self-tours to near-instant background checks, yet pet management has remained trapped in the spreadsheet era.
Beyond fraud detection, OurPetPolicy provides a comprehensive animal management infrastructure crucial to property operations. The platform centralizes all animal profiles, automates vaccination tracking with proactive reminders, manages animal complaint resolution, and provides “fur finder” capabilities that allow instant identification of animals by breed, color, weight, or unit location. All animal data, incident histories, vaccination records, and documentation are stored in a single, accessible system — replacing spreadsheets, emails, and the need to dig through outdated records to identify missing or expired documentation.
By interfacing directly with residents for animal information and documentation, OurPetPolicy dramatically reduces management workload while enforcing consistent policies across portfolios of any size. Since launch, the platform has demonstrated strong traction among multifamily owners and operators of all sizes, including some of the largest property management companies. Customers report significant recovered revenue from fraudulent ESA claims, improved operational efficiency, reduced liability risk, and improved resident satisfaction through clearer, streamlined communications.
“Pet management and ESA verification may seem like a small piece of property operations, but it’s a huge source of headaches for owners and managers,” said Jaymie Fung Bingham, Vice President at RET Ventures. “OurPetPolicy delivers a platform that simplifies these processes, reduces risk, and brings real operational impact. That combination makes it a smart solution for the industry and an ideal investment opportunity for RET.”
OurPetPolicy plans to use the Series A capital to expand integrations with leading property management systems, scale its go-to-market team to meet demand from operators seeking comprehensive animal management solutions, and accelerate its product roadmap with enhanced fraud detection capabilities and expanded workflow automation.
OurPetPolicy delivers a platform that simplifies these processes, reduces risk, and brings real operational impact. That combination makes it a smart solution for the industry and an ideal investment opportunity for RET.
About OurPetPolicy
OurPetPolicy is the leading technology platform for managing pets and emotional support animals in residential rental properties. The platform combines rigorous ESA verification and fraud detection with complete animal management tools, including pet profiles, vaccination tracking, and compliance monitoring. By centralizing all workflows in a single system while accepting full liability for verification accuracy, OurPetPolicy helps property managers recover revenue, reduce operational burden, and enforce consistent policies. For more information, visit www.ourpetpolicy.com.
About RET Ventures
RET Ventures is the leading VC firm actively shaping the future of the residential and broader real estate industries by investing in cutting-edge technologies out of its core venture funds and a Housing Impact Fund. RET works in partnership with its base of more than 50 Strategic Investors who own and manage over $600 billion of real estate assets, with a particular focus on multifamily and single-family rental real estate. In these asset classes, the group includes some of the largest REITs and private real estate owners, operators and developers, who together own and manage over three million rental units.
Through its deep expertise and network, RET has created a unique real estate innovation ecosystem that delivers significant value to the companies it backs, providing them with access to thought leaders, development partners and ongoing strategic guidance. For more information, please visit www.ret.vc.
