Reviewed and adopted: April 2025

Privacy Policy

This Privacy Policy governs the manner in which Landlord Tech, Inc (DBA OurPetPolicy) collects, uses, maintains and discloses information collected from users (each, a “User”) of any website that links to these Terms (the “Site”).

Personal identification information

As the Data Controller for our Users’ data, we may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. The collected information is not used for any additional purposes, such as to profile those who access our website. We do not make automated decisions based on the data any User provides.

Users may visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. We use Facebook Pixel, Linkedin Pixel, and Google Analytics to gather and re-target to our audience.

How we use collected information

Landlord Tech, Inc may collect and use Users personal information for the following purposes:

• To run and operate our Site: We may need your information to display content on the Site correctly.
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests.

Your Data Rights

Under the GDPR (General Data Protection Regulation) policies with which we comply, EU Users have eight data rights as follows:

• The right to be informed: We will be transparent about how we use your data.
• The right of access: Users will know exactly how we process their data, as well as what data about them is currently being stored.
• The right of rectification: Users can have data rectified if it is incorrect or incomplete.
• The right to erasure: Users may have their data deleted if they so choose. This is also known as the “right to be forgotten.”
• The right to restrict processing: Users may restrict or completely block the processing of their personal data.
• The right to data portability: Users may reuse their personal data for individual use.
• The right to object: In some instances, Users may object to the use of their personal data.
• The rights of automated decision making and profiling: Users may object to their use of their data as it relates to automatic processing without human intervention and consequences that have legal bearing on the User.

Additional Rights for California Residents:

The California Consumer Privacy Act (“CCPA”) provides California resident consumers with specific rights regarding their Personal Information. “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated directly or indirectly, with a particular consumer or household, this may include, but is not limited to full name, postal address, unique personal identifier, email, and phone number. “Personal information” does not include publicly available information. California consumers have the right to make the following requests regarding their Personal Information.

• Right to Know. You have the right to request the categories of personal information that we collected, and the information about how we collect, use and disclose your personal information.
• Right to Delete. You have the right to request the deletion of the personal information we have collected from you.
• Right to Opt-Out. You have the right to opt-out of having your personal information sold.
• You have the right to request a copy of the specific personal information we collected about you during the twelve months prior to your request. You have the right not to be discriminated against for exercising your right to know, delete or opt-out.

If you would like to exercise your rights, please contact us.

Your Choices: Access, Correction, Deletion

We respect your privacy rights and provide you with reasonable access to the personal data that you may have provided through your use of the Site. If you wish to access or amend any personal data we hold about you, or to request that we delete any information about you, you may contact us. At your request, we will have any reference to you deleted or blocked in our database.

You may decline to share certain personal data with us, or choose to request the restriction or suppression of your personal data, in which case we may not be able to provide to you some of the features and functionality of the Site.

At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have not opted-out of these services.

Law Enforcement and Legal Process

We may report to law enforcement agencies any activities that we believe to be unlawful. We may also report any activities that we believe may aid a law enforcement investigation into unlawful activity. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary, in our sole judgement, to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety, of the Site, the public, or another user. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Sharing Your Information as Permitted By Law

We may share your information with others as required by law. We may also share your information with others as permitted by law. This may include sharing your information with government entities or third-parties in response to subpoenas, court orders, and other legal processes. We may also share your information if we believe it is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine might be brought against us.

Electronic newsletters

If a user has opted-in, they will receive emails that may include company news, updates, related product or service information, advertisements, etc. The User gives explicit consent to receive the Site’s newsletters by filling out the Site’s registration and/or form. If at any time the User would like to unsubscribe from receiving future emails, we include the unsubscribe link at the bottom of each email.

International transfer of data

If you are visiting this Site from outside the United States, please note that any personal data you agree to submit will be transferred to and housed in our U.S. servers. That data may then be transferred within the United States or transferred to other countries outside of the United States, where stringent data protection laws may not be in place. However, our collection, storage, and use of this data will continue to be governed by this privacy policy.

Any data transferred from the EEA to the United States through our Site is compliant with the EU-US Privacy Shield.

SMS Terms and Conditions

By subscribing to Landlord Tech, Inc SMS services, you agree to receive text messages from us. These may include time-sensitive updates about your account, document processing, or other service-related matters. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.

1. Text / SMS Messagine

If you choose to opt-in to SMS communications from Landlord Tech, Inc, you will receive text messages at the mobile number you provide.

2. Frequency of Messages

Message frequency may vary based on your service requests, account activity, and other interactions with OurPetPolicy. You will receive messages relevant to your use of our services.

3. Opt-Out and Support Options

You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START' to receive SMS messages again. For assistance with the messaging service, text “HELP" or contact support@ourpetpolicy.com.

4. Wireless Carrier Rates and Services

Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

5. Confidentiality

We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Landlord Tech, Inc.

Changes to this privacy policy

Landlord Tech, Inc has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact our Data Protection Officer by filling out the contact form or at the following address:

Landlord Tech, Inc
ATTN: Data Protection Officer
P.O. Box #804
Boise, ID 83702

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