Animal Management Platform
Pet Mapping
Responsible Animal Owner Curriculum
Liability Insurance Coverage
Animal Complaint Assistance
ESA and SA Fraud Detection
Property Manager Customer Service
Tenant Customer Service

Standard Plan

A high-converting template
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Mobile responsive
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Advice and feedback
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Free email support
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Satisfaction guaranteed
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Minor customization
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Done-for-you setup
Phone / Email
Extra customization
Email / Text

Pro Plan

Check in a yellow circle background icon
A high-converting template
Mobile responsive
Check in a yellow circle background icon
Check in a yellow circle background icon
Advice and feedback
Free email support
Check in a yellow circle background icon
Satisfaction guaranteed
Check in a yellow circle background icon
Check in a yellow circle background icon
Minor customization
Done-for-you setup
Phone / Email
Extra customization
Phone / Email / Text

Industry Standard

A high-converting template
Mobile responsive
X in a white circle background icon
Advice and feedback
X in a white circle background icon
Free email support
X in a white circle background icon
Satisfaction guaranteed
X in a white circle background icon
Minor customization
Done-for-you setup
Extra customization
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Liability Reduction

Our HUD-compliant ESA verification process minimizes liability exposure to HUD and Fair Housing violations. We take full responsibility for approving or denying assistance animal accommodation requests, reducing unauthorized animals, and enhancing rabies vaccination records. This results in decreased liability for the property in the event of dog bite lawsuits.
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Transparent ESA Verification

We streamline assistance animal verification and assume liability for all aspects of our process. From coordinating with healthcare professionals to verifying licenses, we ensure a smooth process and keep you informed at every step.
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Dedicated Support

Our customer service representatives are available via phone and email from 8 am to 8 pm MT to provide assistance to both you and your residents.
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Pet Mapping

Easily identify issues without the detective work. Search animals in the community by color, breed, or weight and view pictures that match your criteria effortlessly.
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Data Management

Effortless organization and accessibility with our contract management and documentation storage systems.
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Animal Resources

We provide resources and training for all animals on the property to promote responsible animal ownership.

“Their expertise in distinguishing genuine ESA documentation from fraudulent ones is unparalleled, and they are steadfast in their commitment to upholding the highest standards of accuracy and reliability.”

Sarah P. | COO

"OurPetPolicy has taken the liability and headache out of screening pets and ESAs."

Brandy K. | Leasing Agent

"We couldn’t verify if ESA letters were true or if it was basically just what someone got off the internet. We had to approve those letters no matter what because we’d get in trouble with Fair Housing. With OurPetPolicy we don’t have to do that anymore– It’s literally saved our entire office."

Amanda L. | Property Manager

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What sets OurPetPolicy apart from competitors in the market?

OurPetPolicy stands out for several reasons. Firstly, we offer exceptional customer service with representatives available by phone for 12 hours every day, ensuring prompt assistance and support whenever you need it. Additionally, we pride ourselves on our robust ESA verification processes, taking full responsibility for ensuring compliance and accuracy, thus alleviating any liability concerns for our clients. We also prioritize responsible pet ownership by providing optional educational training resources, empowering both property managers and residents to foster a safe and harmonious environment for pets within their communities.

Is it possible to exclusively opt for ESA verification?

Yes, opting into only ESA verification is an option. However, we recommend considering the benefits of a comprehensive animal screening process, which includes both pets and ESAs. By requiring the same information for pets and ESAs, you can reduce liability and minimize the risk of discrimination complaints. Our integrated approach ensures a fair and consistent evaluation process for all animals residing within your properties.

Do you integrate with our property management software?

Yes, OurPetPolicy is designed to integrate smoothly with various property management software systems, streamlining your workflow and enhancing efficiency.

How quickly can I implement OurPetPolicy?

Implementation times can vary depending on the complexity of your requirements and the scale of your property management operations. However, our team is dedicated to facilitating a swift and hassle-free implementation process.

How involved do I need to be in the setup and operation of OurPetPolicy?

OurPetPolicy is designed to be user-friendly and intuitive. While initial setup may require some input from your team, our support staff will guide you through the process, and our platform is designed to be easy to manage with minimal hands-on involvement.

How will implementing OurPetPolicy affect my residents?

Implementing OurPetPolicy can enhance the overall experience for your residents by providing a streamlined process for managing pets and emotional support animals (ESAs). It demonstrates your commitment to accommodating residents' needs while maintaining compliance with relevant regulations.

What do I need to get started with OurPetPolicy?

Starting with OurPetPolicy is simple. All you need to begin is a list of your properties and just thirty minutes for a training session. Ready to get started? Reach out to us today to take the first step towards streamlining your animal management process.

Can I contact you directly for support?

Absolutely! We encourage you to reach out to our support team with any questions or concerns you may have. You can call us between the hours of 8 am and 8 pm Mountain Time or email us at support@ourpetpolicy.com.

Do I have an assigned account manager?

Yes, each client is assigned a dedicated account manager who will serve as your primary point of contact. They will be available to assist you with any issues, provide training, and ensure that you are getting the most out of OurPetPolicy.