Manual pet and ESA verification costs a 10,000-door portfolio over $40K a year in wage-only labor, and nearly $58K fully loaded. See the BLS-sourced math behind the number.
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Blog
ESA verification alone takes 62 minutes per application. See how that adds up across a portfolio, and what removing those steps looks like.
See exactly how many hours and dollars manual pet and ESA management is costing your portfolio. Find the scenario that matches your team.
Webinars
More units means more ESA requests and more risk. Join Robert Dell'Osso and the OurPetPolicy team on July 28 to learn how to build a system that scales. Register free.
The HUD rules on emotional support animals just changed. Your residents are going to ask about it. This is the plain-language guide for what to do, what to say, and how to stop being the person making judgment calls alone.
The May 2026 HUD memo shifts federal enforcement posture on ESAs. But your documentation liability hasn’t moved. Here is what a legally defensible ESA verification process actually requires and what most portfolios are still getting wrong.
HUD’s May 2026 enforcement shift on emotional support animals creates a real gap in most portfolios, between what your state law requires, what your site teams are doing, and what your current process actually protects. This is how you close the gap.
HUD changed the ESA rules. Join Logan Miller on June 25 to learn what it means for your properties and what to do next.
A free one-hour webinar with OurPetPolicy co-founder Logan Miller covering what fraudulent ESA documentation actually looks like and how to recognize it before it moves through your workflow.
Infographic
Pet fees and pet rent exist to help communities responsibly accommodate animals while keeping housing safe, clean, and fair for everyone.