Pet Policies for Tenants

Building Systems That Scale

More units means more ESA requests and more risk. Join Robert Dell'Osso and the OurPetPolicy team on July 28 to learn how to build a system that scales. Register free.

Building Systems That Scale

Webinars

More units means more ESA requests and more risk. Join Robert Dell'Osso and the OurPetPolicy team on July 28 to learn how to build a system that scales. Register free.

An ESA Letter Just Hit Your Desk. Here’s Exactly What to Do.

Blog

The HUD rules on emotional support animals just changed. Your residents are going to ask about it. This is the plain-language guide for what to do, what to say, and how to stop being the person making judgment calls alone.

60% of ESA Letters May Be Fraudulent. Your Denial Process Needs to Prove It.

Blog

The May 2026 HUD memo shifts federal enforcement posture on ESAs. But your documentation liability hasn’t moved. Here is what a legally defensible ESA verification process actually requires and what most portfolios are still getting wrong.

The HUD ESA Memo Could Cost You Money. Here’s How to Get Ahead of It.

Blog

HUD’s May 2026 enforcement shift on emotional support animals creates a real gap in most portfolios, between what your state law requires, what your site teams are doing, and what your current process actually protects. This is how you close the gap.

HUD Just Rewrote the ESA Playbook. Here's What to Do Next.

Webinars

HUD changed the ESA rules. Join Logan Miller on June 25 to learn what it means for your properties and what to do next.

ESA VERIFICATION 101: Key Phrases and Red Flags Every PM Should Know

Webinars

A free one-hour webinar with OurPetPolicy co-founder Logan Miller covering what fraudulent ESA documentation actually looks like and how to recognize it before it moves through your workflow.

20 Reasons Communities Charge Pet Fees

Infographic

Pet fees and pet rent exist to help communities responsibly accommodate animals while keeping housing safe, clean, and fair for everyone.

A Letter From Your Pet: Why I’m Worth the Extra Love (and a Little Pet Fee)

Blog

Your pet has something to say. This fun, shareable letter breaks down exactly where pet fees go.

From Reactive to Proactive: The Operational Shift That Separates High-Performing Property Managers from Liability Targets

Blog

Here’s the uncomfortable truth from 10 of the most expensive property management lawsuits we’ve studied: not one of them resulted from a risk the operator didn’t know about.

Animal Incidents: The Only Lawsuit Risk on Both Expensive and Common Litigation Lists and Why Your Current System Probably Can’t Defend You

Blog

Animal incidents is the only category that appears on both most common and most expensive litigation lists.

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Resources

Building Systems That Scale

Building Systems That Scale

An ESA Letter Just Hit Your Desk. Here’s Exactly What to Do.

60% of ESA Letters May Be Fraudulent. Your Denial Process Needs to Prove It.

The HUD ESA Memo Could Cost You Money. Here’s How to Get Ahead of It.

HUD Just Rewrote the ESA Playbook. Here's What to Do Next.

ESA VERIFICATION 101: Key Phrases and Red Flags Every PM Should Know

20 Reasons Communities Charge Pet Fees

A Letter From Your Pet: Why I’m Worth the Extra Love (and a Little Pet Fee)

From Reactive to Proactive: The Operational Shift That Separates High-Performing Property Managers from Liability Targets

Animal Incidents: The Only Lawsuit Risk on Both Expensive and Common Litigation Lists and Why Your Current System Probably Can’t Defend You

OurPetPolicy Will Have Your Tail Wagging!

Resources

Building Systems That Scale

Building Systems That Scale

An ESA Letter Just Hit Your Desk. Here’s Exactly What to Do.

60% of ESA Letters May Be Fraudulent. Your Denial Process Needs to Prove It.

The HUD ESA Memo Could Cost You Money. Here’s How to Get Ahead of It.

HUD Just Rewrote the ESA Playbook. Here's What to Do Next.

ESA VERIFICATION 101: Key Phrases and Red Flags Every PM Should Know

20 Reasons Communities Charge Pet Fees

A Letter From Your Pet: Why I’m Worth the Extra Love (and a Little Pet Fee)

From Reactive to Proactive: The Operational Shift That Separates High-Performing Property Managers from Liability Targets

Animal Incidents: The Only Lawsuit Risk on Both Expensive and Common Litigation Lists and Why Your Current System Probably Can’t Defend You

OurPetPolicy Will Have Your Tail Wagging!

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